![]() This is a great question, and one which you should pay close attention to, as using the wrong products on your intimate areas could lead to significant discomfort and irritation. This will mean that any hair that is too short to be waxed will not be removed on this occasion. In the event of insufficient regrowth, we will carry out the treatment to the best of our abilities. We recommend that you do not wax, shave or remove the hair in any other way for a minimum of 3 weeks before your waxing appointment (4 – 6 weeks if possible) to get the best results. Regrowth: Please ensure that you have the necessary hair regrowth for all waxing treatments.Patch tests do not have to be pre-booked and can be carried out at any time during the salons’ opening times. Patch Tests: Certain lash & brow treatments require a patch test a minimum of 48 hours in advance.If you’re an existing clients, please try and arrive at least 3 – 5 minutes before your appointment time to ensure a prompt start. If you’re a first-time client, we politely ask that you arrive 5 – 10 minutes before your appointment time to fill out a consultation card. No refunds will be issued in this instance. Late Arrivals: Any late arrivals may be offered a reduced treatment time or turned away altogether, depending on your time of arrival.Unless we’re able to fill your slot with another client, no refunds will be issued and no free-of-charge appointment reschedules will be made. If you cancel or change your appointment with less than 24 hours’ notice, or if you fail to show up for your appointment, your appointment will be charged for in full, using the card details we hold on file for you. Cancellation Policy and Late Changes: We require a minimum of 24 hours’ notice (and more time if possible) to cancel or change your appointment. ![]() We take the safety and security of our staff extremely seriously and the police will be called where necessary. Please ensure that you respect our therapists by using suitable and non-offensive spoken and body language at all times. Conduct: nkd is a professional establishment and inappropriate behaviour will not be tolerated.Your therapist will tell you how to carry out after-wax care for the best possible results and remind you to book your next appointment to get you into an ideal growth cycle. ![]()
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